Skip to main content

Move a booking

Drag a booking to a new time, or park it in the hold tray and come back to it. If the client already confirmed, you choose how they hear about it.

Who can do this
Everyone
Where to find it
Dashboard > Diary
  1. Step 1: Open Diary in the day or week view.
  2. Step 2: Drag the booking to its new time or column.
  3. Step 3: If the client has already confirmed, choose Ask the client to confirm or I have spoken to them.
  4. Step 4: For I have spoken to them, enter a short reason. The client gets a notice with a link to tell you if it is wrong.
  5. Step 5: To park a booking instead, drag it to the Hold tray. Drag it back to return it to its original time.

Check it worked: The booking sits at its new time and, if asked, the client has an email proposing it.

Note: Team members can move bookings in their own column. Moving someone else's booking needs a manager or owner.

Related guides

Last reviewed 22 October 2026 by Sam. Something look different? Open More, then Report Issue in your dashboard and name this guide.