Security and privacy

Your clients' data, treated like clients' data.

Phone numbers, colour formulas, patch tests, notes. You're trusted with a lot. So are we, and we take it as seriously as you do.

Your salon, kept separate

No other salon on Salony can ever see your clients, bookings or takings.

The right access for each person

You decide what staff, reception and chair renters can see and change.

Encrypted on every connection

Everything travelling between you, your clients and Salony is encrypted.

Backed up every day

Your diary and records are backed up daily, so a bad day never becomes a lost one.

GDPR

Built in from the start, not bolted on.

The paperwork side of UK data rules is handled for you, so you can answer a client's question in a couple of clicks.

Clear reasons for each record
Why you hold each kind of data is noted.
Consent tracked per client
Know who agreed to marketing, and when.
"What do you hold on me?"
Answer access requests quickly.
"Please delete me."
Remove a client properly when asked.
Sensible retention
Choose how long old records are kept.
Free export, any time
Your data is yours to take with you.

Card details never touch Salony

Online card payments are handled by Stripe, one of the world's most trusted payment providers. We never see or store card numbers.

A clear record of who did what

Sign-ins and important changes are logged, so you can always see who moved a booking, edited a client or changed a price.

Common questions

How is my data protected?

Every connection is encrypted, each salon's data is kept completely separate, and access inside your salon follows the roles you set.

Is Salony GDPR compliant?

GDPR is built into how Salony stores client data: consent, access requests, deletion, retention and export are all handled in the app.

Can other salons see my clients?

No. Your clients, bookings and takings are only visible to you and the people you give access to.

How often is my data backed up?

Every day, automatically.

What happens if something goes wrong?

We are alerted to errors as they happen. If an incident ever affects your data, we will tell you, explain what happened and what we are doing about it.

Found a security issue?

Email security@salony.co.uk. We'll confirm we've got it within 24 hours and aim to resolve it within 72.

Contact us