Waitlist, patch tests and reschedule links

Three things the booking page does for you: fills gaps, protects clients who need a patch test, and lets a client answer a proposed new time.

Who can do this: Owners only
Where to find it: Booking page

Step 1: No slot suits the client: a Join waitlist form appears. Their entry shows on your Waitlist page.
Step 2: The service needs a patch test: the slot is held and the client is told to come in for the test at least the hours before that you set.
Step 3: You proposed a new time: the client's email carries a link to Confirm or Decline it, with a space to say why.

Check it worked: Waitlist entries, held slots and reschedule answers all show on the dashboard without anyone phoning.

Last reviewed 22 October 2026 by Sam. Something look different? Open More, then Report Issue in your dashboard and name this guide.