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Booking policy: deposits

A salon-wide deposit rule, overridden by any service that sets its own. It applies once online payments are switched on.

Who can do this
Owners only
Where to find it
Dashboard > More > Settings > Booking policy
The Booking policy card
Settings: Booking policy
  1. Step 1: Open Settings, then the Booking policy card.
  2. Step 2: Under Deposit, choose none, a fixed amount or a percentage.
  3. Step 3: Press Save.

Check it worked: The policy shows on the card. Services with their own payment rule keep it.

Note: Deposits are collected online. Until online payments are switched on, clients pay in the salon.

Last reviewed 22 October 2026 by Sam. Something look different? Open More, then Report Issue in your dashboard and name this guide.